BPW Customer Service: Quickly on the spot if you need help
The best thing is if the true meaning of "After-sales service" is never revealed. In the event of something going wrong, however, our Customer Service team and local service centres will provide help quickly, around the clock and with minimum form-filling to ensure your satisfaction. Because only then are we satisfied as well.
Do you require our help quickly?
BPW Customer Service
- You can reach us 24 hours a day, 365 days a year by calling our service hot line on 02262 78-0
- Send us an email
- Send us a fax on 02262 781537
BPW Direct Service
Minimal idle times through:
- Short reaction times in cases of damage
- Quick repair services by trained staff
- Stocking of current BPW original spare parts
- Excellently equipped workshops
- Direct processing of warranty claims
You can find your nearest BPW Direct Service here.
BPW Service Partners
- Area-wide service quality - including internationally
- Trained and skilled BPW partners
- You can find your nearest BPW Service Partner here.
Do you wish to submit a claim?
Please inform us immediately in writing after any damage has been incurred. We will then send you our warranty claim form. After we have received the completed form, you will receive a registration number from BPW as quickly as possible, together with information as to how the matter will be dealt with further.
Application for warranty cover (Download claim)