We are here for you!
Dear customers and partners of BPW,
In the current situation, reliable operation of trucks and trailers is more important than ever. We will continue to support you with our solutions so that deliveries, especially of food, medicines or protective equipment, arrive, but also all other transport processes can continue safely.
Nevertheless, like many other companies, we must adapt our business activities to the current situation. From April 1 to 17, parts of our administration and production areas will be on short-time working. This means for you in concrete terms:
- Orders for axles, modules and components (original equipment) are gladly accepted and processed. Please understand that there may be restrictions in the availability and workflow.
- Chassis and components are delivered as usual, but delays may occur in individual cases.
- Our original spare parts supply is maintained. We apologize for any minimal restrictions in the availability of your usual contact persons. You can reach us during this period Monday to Thursday from 7:45 to 16:00 and Friday from 7:45 to 15:00. You can find an overview of our service network here: https://www.bpw.de/en/service/service-network
- We currently have to do without visits by your BPW; however, we will be happy to assist you by telephone or video conferencing.
We are confident that together with you we will master this extraordinary challenge. On behalf of the entire BPW Group we wish you and your families: Stay healthy!
Kind regards,
Your BPW Team
