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BPW Customer Service: Quickly on the spot if you need help

The best thing is if the true meaning of "After-sales service" is never revealed. In the event of something going wrong, however, our Customer Service team and local service centres will provide help quickly, around the clock and with minimum form-filling to ensure your satisfaction. Because only then are we satisfied as well.

  • BPW extends breakdown assistance offer in association with Europe Net
  • 24 hours a day, 365 days a year

BPW 24-Hour Road Assistance Hotline

- Unreachable from Belgium, Italy and Turkey over the wireless network
- Unreachable from the countries Bosnia, Moldova, Montenegro, Romania, Serbia and Ukraine
- In these cases, you can reach us via our service hotline +49 (0) 2262 78 1111



  • BPW Customer Service
  • BPW Service Partner
  • Warranty

BPW Customer Service

You can reach us by calling our service hot line on

+49 (0) 2262 78-0

Send us a fax on

+49 (0) 2262 781537

Send us an


BPW Service Partner


Minimal downtime through: 

  • Short reaction times in case of damage
  • Fast repair services by trained staff
  • Stocking common BPW original spare parts
  • Excellent workshop equipment
  • Direct warranty processing
  • Comprehensive service quality - and internationally
  • Trained and competent partner BPW



Do you wish to submit a claim?

Please inform us immediately in writing after any damage has been incurred. We will then send you our warranty claim form. After we have received the completed form, you will receive a registration number from BPW as quickly as possible, together with information as to how the matter will be dealt with further.

Download claim



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