trailer world issue One 2008

International Issue One 2008 21 In that role with their years of one-on-one contact, the Patience family has come to know their customers personally and as such have committed to deliver a high standard and reliable service. Specialising in only bulk haulage for the mining, construction, civil and agricultural sectors has also helped the company retain their long time relationship with their cli- entele. But it is in fact Patience’s work ethic that has secured the longevity of the compa- ny’s contracts, which can only be described as non-stop operations. Their latest venture involves twelve Road- west Transport built 27.5 metre longside tipping ‘pocket’ road trains. Each of the 92 tonne gross units is engaged in carting iron ore on a continuous 24 hour shift, 1600 kilo- metres a day cycle. Keeping the trains on the road day and night presents some formida- ble challenges, all of which as Michael says, are fully catered for. “Service is in fact our hallmark. If we don’t think we can do the job properly, we won’t do it,” he said. As with all their undertakings, Patience has put in place ‘known constants’ such as their fully trained and highly regarded local driving team, speciﬁc truck and trailer equip- ment brands and well documented, proven maintenance procedures. “We had Roadwest supply their Hardox constructed side tippers with the new BPW ECO Plus axles. A com- bination that we know will get the job done to support the reliability of service we have become noted for,” said Michael. Michael also stressed the importance of having both a state-of-the-art ﬂeet and the loyal back-up support from their suppli- ers saying, “Transport has become a hi-tech business. Our trucks are ﬁtted with the latest in electronic devices so we can keep track of our on-road movements, easily adjust pay- loads and assess fuel and engine perform- ance. All that and more so we can deliver a maximum rate of eﬃciency and safety.” And as for his suppliers, Michael says their joint relationships couldn’t be better. “The Lombardi’s, who own Roadwest, are as good as family. We’ve been running their trailer gear for over 20 years and from day one they have backed us to the hilt. If things do go wrong they ﬁx it and quick, that’s all you can ask for. As for the trailers, both Roadwest Transport and BPW are constantly improving their product designs. I call it the ‘evolution-of-the-species.’ Without that continual innovation plus both of these companies’ fabulous back-up- support, we wouldn’t be able to live up to our motto of… just make it happen.” (ap) »We‘ve been running BPW gear for over 20 years and from day one they have backed our transport operation to the hilt.« Patience general manager, Mark Edwards and operations manager, Michael Patience. The Roadwest built Patience roadtrains are seen in constant action on Western Aus- tralian highways and outback dirt roads. BPW Innovation wins out Info For more information about BPW‘s activities in Australia, please refer to the website http://www.transpec.com.au/bpw/

trailer world issue One 2008

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