trailer world Issue Two 2013

Online sales are booming, the logistics branch profits and offers extensive services to the customers.

8 Ausgabe Zwei 2013 Reportage S everal blinking dots continually move towards their targets on an over-dimensioned monitor map. If one of the lights stop, rapid action is required in the disposition department of Hermes Transport Logistics (HTL) in Hamburg. Every light point is of course a lorry that drives to a customer with ordered goods. “And they expect speedy delivery, particularly if they buy articles via the internet,” says Christian Heuing, Head of the Strategy and Process Management Department at HTL. The business on the web is booming. For Otto, Amazon, Zalando & Co., the year 2012 brought another turnover record according to the Bundesverband des Deutschen Versandhandels (bvh): 39.3 bil- lion Euro - that represents a plus of 15.6 %. “For years, e-commerce has already been boasting two digit growth rates”, says Uwe Veres- Homm of the Fraunhofer Work Group for Supply Chain Services. “At the moment everyone is thinking about how to jump on this fast bandwagon.” With one click onto the lorry Photos:Fotolia,ldprod,HermesFulfilment

trailer world Issue Two 2013

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