BPW Customer Service

Quickly on the spot if you need help

BPW is always there for you

The best thing is if the true meaning of "After-sales service" is never revealed. In the event of something going wrong, however, our Customer Service team and local service centres will provide help quickly, around the clock and with minimum form-filling to ensure your satisfaction. Because only then are we satisfied as well.

BPW extends breakdown assistance offer in association with Europe Net: 24 hours a day, 365 days a year

You can reach us by calling our service hot line on +49 (0) 2262 78-0
Send us a fax on +49 (0) 2262 781537

Send us an Email

Please refer to your contact partner directly

BPW 24-Hour Road Assistance Hotline

00800 780 780 00

Contact form

Unreachable from Belgium, Italy and Turkey over the wireless network
Unreachable from the countries Bosnia, Moldova, Montenegro, Romania, Serbia and Ukraine
In these cases, you can reach us via our service hotline +49 (0) 2262 78 1111

BPW Direct-Service

Minimal downtime through:

Short reaction times in case of damage
Fast repair services by trained staff
Stocking common BPW original spare parts
Excellent workshop equipment
Direct warranty processing
Comprehensive service quality - and internationally
Trained and competent partner BPW

BPW Service Partner

Nationwide service quality - also internationally
Trained and competent BPW partners
Find your nearest BPW service partner here

You have a complaint? BPW's warranty

Please inform us in writing immediately after the damage has occurred with our request for warranty. You can either fill it in directly online or download it as a PDF file.

BPW's warranty claim
After we have received the completed form, you will receive a registration number from BPW as quickly as possible, together with information as to how the matter will be dealt with further.