BPW Customer Service
Quickly on the spot if you need help
Please refer to your contact partner directly
- Unreachable from Belgium, Italy and Turkey over the wireless network
- Unreachable from the countries Bosnia, Moldova, Montenegro, Romania, Serbia and Ukraine
- In these cases, you can reach us via our service hotline +49 (0) 2262 78 1111

BPW Direct-Service
Minimal downtime through:
- Short reaction times in case of damage
- Fast repair services by trained staff
- Stocking common BPW original spare parts
- Excellent workshop equipment
- Direct warranty processing
- Comprehensive service quality - and internationally
- Trained and competent partner BPW
BPW Service Partner
- Nationwide service quality - also internationally
- Trained and competent BPW partners
- Find your nearest BPW service partner here

You have a complaint? BPW's warranty
- Please inform us in writing immediately after the damage has occurred with our request for warranty. You can either fill it in directly online or download it as a PDF file.
- After we have received the completed form, you will receive a registration number from BPW as quickly as possible, together with information as to how the matter will be dealt with further.